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	<title>KPI &#8211; Sarah Schlott</title>
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	<title>KPI &#8211; Sarah Schlott</title>
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		<title>The 5 Most Common Mistakes I See in Financial Models—and How to Fix Them</title>
		<link>https://sarahgschlott.com/the-5-most-common-mistakes-i-see-in-financial-models-and-how-to-fix-them/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-5-most-common-mistakes-i-see-in-financial-models-and-how-to-fix-them</link>
		
		<dc:creator><![CDATA[Sarah Schlott]]></dc:creator>
		<pubDate>Sun, 11 May 2025 02:35:56 +0000</pubDate>
				<category><![CDATA[FP&A]]></category>
		<category><![CDATA[Assumptions]]></category>
		<category><![CDATA[Cash Flow]]></category>
		<category><![CDATA[Churn]]></category>
		<category><![CDATA[Financial model]]></category>
		<category><![CDATA[KPI]]></category>
		<category><![CDATA[Operating expenses]]></category>
		<category><![CDATA[Revenue]]></category>
		<category><![CDATA[Runway]]></category>
		<category><![CDATA[Scaling]]></category>
		<category><![CDATA[Scenario]]></category>
		<guid isPermaLink="false">https://sarahgschlott.com/?p=4427</guid>

					<description><![CDATA[Financial modeling, when it’s good, is like jazz—dynamic, structured, and intentional. When it’s bad, it’s a car crash on the freeway: you can’t look away, and everyone’s pretending it’s still moving forward. I’ve reviewed hundreds of models in my career, from scrappy startup decks to nine-figure buyout scenarios. Some were elegant. Many were… not. The [&#8230;]]]></description>
										<content:encoded><![CDATA[<p data-pm-slice="1 1 []">Financial modeling, when it’s good, is like jazz—dynamic, structured, and intentional. When it’s bad, it’s a car crash on the freeway: you can’t look away, and everyone’s pretending it’s still moving forward. I’ve reviewed hundreds of models in my career, from scrappy startup decks to nine-figure buyout scenarios. Some were elegant. Many were… not.</p>
<p>The most painful thing? The same five mistakes keep showing up. And they’re not just rookie errors. I’ve seen Big Four veterans make them. I’ve seen MBA-wielding CFOs overlook them. They’re everywhere.</p>
<p>This post breaks down the five most common mistakes I see in financial models—and how to fix them before your board deck blows up or your investor walks.</p>
<h2>Mistake 1: Confusing Growth With Scale</h2>
<p>Growth is easy to <a href="https://sarahgschlott.com/how-to-make-your-fpa-function-a-strategic-partner-not-a-reporting-machine/">model</a>. It’s linear. It’s a nice little uptick from last quarter’s sales. Scale? That’s harder. That’s where your costs don’t behave. Your ops break. Your unit economics wobble.</p>
<h3>What I See:</h3>
<ul data-spread="false">
<li>Revenue jumps 3x, but COGS and fulfillment costs stay flat.</li>
<li>Headcount grows, but there’s no corresponding uptick in tools, training, or benefits.</li>
<li>Models assume revenue per head stays static—even as roles shift from generalists to specialists.</li>
</ul>
<h3>Why It’s a Problem:</h3>
<p>It creates a fantasy world where companies triple ARR without breaking a sweat. Investors might not catch it right away. But when they do? You’re labeled unserious.</p>
<h3>How To Fix It:</h3>
<ul data-spread="false">
<li>Build expense drivers into your scaling logic (e.g., customer support ratios, sales ramp assumptions).</li>
<li>Layer in operational breakpoints (e.g., warehouse capacity hits max at 10K units/month).</li>
<li>Tie scaling costs to departmental KPIs, not just headcount.</li>
</ul>
<h3>Real-World Fix:</h3>
<p>In one model I reviewed, a SaaS company expected to triple users but kept server costs flat. We refactored AWS spend to scale by user bandwidth needs. Result? A $4M opex correction—and a model that passed investor scrutiny.</p>
<h2>Mistake 2: The Assumption Avalanche</h2>
<p>This one’s sneaky. A model looks clean. Numbers flow. But buried inside are assumptions stacked like Jenga blocks—and no one’s mapped what happens when one slips.</p>
<h3>What I See:</h3>
<ul data-spread="false">
<li>Assumptions hard-coded into cells instead of referenced from a driver tab.</li>
<li><a href="https://sarahgschlott.com/implementing-zero-based-budgeting-in-fpa-a-10-step-guide/">Scenario</a> planning? Nonexistent.</li>
<li>One optimistic sales ramp drives the whole castle.</li>
</ul>
<h3>Why It’s a Problem:</h3>
<p>Assumption drift happens fast. What worked at Series A collapses at Series B. If you can’t toggle key drivers in real-time, your model becomes obsolete the moment conditions change.</p>
<h3>How To Fix It:</h3>
<ul data-spread="false">
<li>Centralize all assumptions in a dedicated input tab.</li>
<li>Use dropdowns or flags to drive scenario logic (base, upside, downside).</li>
<li>Pressure test inputs monthly with real <a href="https://sarahgschlott.com/mastering-ai-in-finance-building-expertise-for-a-data-driven-future/">data</a>.</li>
</ul>
<h3>Table: Example Assumption Audit Checklist</h3>
<table>
<tbody>
<tr>
<th>Area</th>
<th>Assumption</th>
<th>Check Frequency</th>
<th>Sensitivity?</th>
</tr>
<tr>
<td>Sales Ramp</td>
<td>10% MoM growth</td>
<td>Monthly</td>
<td>High</td>
</tr>
<tr>
<td>CAC</td>
<td>$500</td>
<td>Quarterly</td>
<td>Medium</td>
</tr>
<tr>
<td>Churn</td>
<td>4% monthly</td>
<td>Monthly</td>
<td>High</td>
</tr>
<tr>
<td>Customer Support</td>
<td>1 rep per 100 users</td>
<td>Bi-annually</td>
<td>Medium</td>
</tr>
<tr>
<td>Cloud Infrastructure</td>
<td>$X/user bandwidth</td>
<td>Quarterly</td>
<td>High</td>
</tr>
</tbody>
</table>
<h2>Mistake 3: Timeline vs. Time Logic</h2>
<p>Time logic is what separates <a href="https://sarahgschlott.com/how-to-make-your-fpa-function-a-strategic-partner-not-a-reporting-machine/">spreadsheet</a> hacks from financial <a href="https://sarahgschlott.com/how-to-make-your-fpa-function-a-strategic-partner-not-a-reporting-machine/">operators</a>. Most models are built with timelines—they tell you when something happens. Time logic tells you <em>how</em> it happens.</p>
<h3>What I See:</h3>
<ul data-spread="false">
<li>One column per month, with manual entry of data.</li>
<li>Revenue recognition based on invoice date—not delivery or accrual.</li>
<li>Cash burn modeled as straight-line instead of reflecting AR/AP cycles.</li>
</ul>
<h3>Why It’s a Problem:</h3>
<p>You end up with beautiful models that misstate runway by six months. Or worse—burn multiples of capital before realizing it.</p>
<h3>How To Fix It:</h3>
<ul data-spread="false">
<li>Use time-based formulas: EOMONTH, OFFSET, and logic for delayed effects.</li>
<li>Separate accrual and cash logic explicitly.</li>
<li>Model working capital shifts: when cash <em>actually</em> enters or exits.</li>
</ul>
<h3>Real-World Fix:</h3>
<p>A PE-backed ecommerce brand modeled cash conversion as T+0. When we added 45-day vendor payables and 30-day receivables, the <a href="https://sarahgschlott.com/the-hidden-edge-why-growing-companies-need-fpa-before-they-think-they-do/">cash flow</a> timing shifted so dramatically they renegotiated their credit line.</p>
<h2>Mistake 4: Ignoring the Story Behind the Numbers</h2>
<p>Here’s where models fail to resonate. They’re correct but irrelevant. They don’t match the narrative. They don’t speak to the operator or the investor.</p>
<h3>What I See:</h3>
<ul data-spread="false">
<li>KPIs buried five tabs deep.</li>
<li>No dynamic summaries that tie results to strategy.</li>
<li>A model that’s technically flawless but tells no story.</li>
</ul>
<h3>Why It’s a Problem:</h3>
<p>The best models sell a vision. They answer: Where are we headed? What will it take? Why does this matter now? Without a story, your model is just a math puzzle.</p>
<h3>How To Fix It:</h3>
<ul data-spread="false">
<li>Create an executive summary tab: revenue, burn, EBITDA, CAC, LTV, <a href="https://sarahgschlott.com/how-to-stress-test-your-model-without-breaking-it/">cash runway</a>.</li>
<li>Tie your model outputs directly to board questions and investor priorities.</li>
<li>Use visual tools (charts, heatmaps, flags) to highlight trends.</li>
</ul>
<h2>Mistake 5: Overengineering Instead of Operating</h2>
<p>This one hurts because I’ve done it. We’ve all done it. You build a gorgeous, multi-tab, cross-linked monster. And no one uses it.</p>
<h3>What I See:</h3>
<ul data-spread="false">
<li>VBA scripts that break during copy-paste.</li>
<li>Dozens of tabs with overlapping logic.</li>
<li>A model that looks like it should be in a museum, not a boardroom.</li>
</ul>
<h3>Why It’s a Problem:</h3>
<p>Your job isn’t to impress <a href="https://sarahgschlott.com/top-10-principles-for-transforming-fpa-towards-long-term-value-creation/">Excel</a>. It’s to help the company make better decisions. If only you can operate your model, it’s not a model—it’s a liability.</p>
<h3>How To Fix It:</h3>
<ul data-spread="false">
<li>Kill vanity complexity. Simpler = scalable.</li>
<li>Make your model self-documenting with notes, formatting, and tooltips.</li>
<li>Test it with someone else: can they run a scenario in 2 minutes?</li>
</ul>
<h3>Pro Tip:</h3>
<p>I always do the “coffee test”: I hand the model to a peer, go make coffee, and see if they can figure out the drivers before I return. If they can’t—it’s too complex.</p>
<h2>Final Thoughts: Build for Clarity, Not Control</h2>
<p>The best financial models I’ve seen aren’t the flashiest. They’re the most <em>useful</em>. They help a CEO understand what happens if churn ticks up. They help a CRO see how an extra rep moves the <a href="https://sarahgschlott.com/how-to-make-your-fpa-function-a-strategic-partner-not-a-reporting-machine/">forecast</a>. They help a CFO sleep better.</p>
<p>Build your model so that someone else can live in it. Strip out ego. Add transparency. Embed logic. Then pressure test it like your career depends on it—because it just might.</p>
<p>That’s what separates a good modeler from a strategic <a href="https://sarahgschlott.com/mastering-ai-in-finance-building-expertise-for-a-data-driven-future/">finance</a> partner.</p>
<p>And that’s how you get invited back to the table.</p>
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		<item>
		<title>Top 10 Principles for Transforming FP&#038;A Towards Long-Term Value Creation</title>
		<link>https://sarahgschlott.com/top-10-principles-for-transforming-fpa-towards-long-term-value-creation/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=top-10-principles-for-transforming-fpa-towards-long-term-value-creation</link>
		
		<dc:creator><![CDATA[Sarah Schlott]]></dc:creator>
		<pubDate>Thu, 08 May 2025 01:42:34 +0000</pubDate>
				<category><![CDATA[FP&A]]></category>
		<category><![CDATA[API]]></category>
		<category><![CDATA[E-E-A-T]]></category>
		<category><![CDATA[ESG]]></category>
		<category><![CDATA[Excel]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[KPI]]></category>
		<category><![CDATA[P&L]]></category>
		<category><![CDATA[PowerPoint]]></category>
		<category><![CDATA[Q4]]></category>
		<guid isPermaLink="false">https://sarahgschlott.com/?p=4417</guid>

					<description><![CDATA[It’s been said a hundred times in every boardroom I’ve ever sat in: “We need to be more strategic with our planning.” Great. But what does that actually mean in a world where financial planning and analysis (FP&#38;A) is still, in many places, little more than spreadsheet jockeying dressed in quarterly PowerPoint suits? I’ve watched [&#8230;]]]></description>
										<content:encoded><![CDATA[<p data-pm-slice="1 1 []">It’s been said a hundred times in every boardroom I’ve ever sat in: “We need to be more strategic with our planning.” Great. But what does that actually mean in a world where financial planning and analysis (FP&amp;A) is still, in many places, little more than spreadsheet jockeying dressed in quarterly PowerPoint suits? I’ve watched teams get bogged down by noise, misaligned incentives, and legacy rituals designed to make people feel productive—not to actually build long-term enterprise value.</p>
<p>In this post, I’ll walk through the top 10 strategic FP&amp;A principles that I believe—based on hard-won scars and quiet breakthroughs—can transform corporate financial planning into a long-horizon value engine. Not the kind of fluff you hear on earnings calls, but the kind that makes organizations resilient, aligned, and free from the tyranny of short-termism.</p>
<p>&nbsp;</p>
<p><img fetchpriority="high" decoding="async" class="aligncenter size-large wp-image-4422" src="https://sarahgschlott.com/wp-content/uploads/2025/05/ChatGPT-Image-May-7-2025-09_49_44-PM-1030x687.jpg" alt="" width="1030" height="687" srcset="https://sarahgschlott.com/wp-content/uploads/2025/05/ChatGPT-Image-May-7-2025-09_49_44-PM-1030x687.jpg 1030w, https://sarahgschlott.com/wp-content/uploads/2025/05/ChatGPT-Image-May-7-2025-09_49_44-PM-300x200.jpg 300w, https://sarahgschlott.com/wp-content/uploads/2025/05/ChatGPT-Image-May-7-2025-09_49_44-PM-768x512.jpg 768w, https://sarahgschlott.com/wp-content/uploads/2025/05/ChatGPT-Image-May-7-2025-09_49_44-PM-705x470.jpg 705w, https://sarahgschlott.com/wp-content/uploads/2025/05/ChatGPT-Image-May-7-2025-09_49_44-PM.jpg 1200w" sizes="(max-width: 1030px) 100vw, 1030px" /></p>
<h2>Principle 1: Kill the Budget (or at Least Loosen Its Grip)</h2>
<p>If you’re still setting rigid annual budgets in Q4 and expecting them to hold up 10 months later, you’re doing it wrong. Budgets aren’t strategy—they’re constraints. Instead, adopt rolling forecasts and <a href="https://sarahgschlott.com/implementing-zero-based-budgeting-in-fpa-a-10-step-guide/">scenario</a> planning that mirror actual market dynamics.</p>
<ul data-spread="false">
<li>Static budgets create false certainty</li>
<li>Rolling forecasts build adaptability</li>
<li><a href="https://sarahgschlott.com/how-to-make-your-fpa-function-a-strategic-partner-not-a-reporting-machine/">Scenario planning</a> clarifies response options before crises hit</li>
</ul>
<h2>Principle 2: Shift from Reporting to Sensing</h2>
<p>Most FP&amp;A teams spend 70% of their time on backward-looking financial reporting and 30% explaining what already happened. Flip it. Use real-time <a href="https://sarahgschlott.com/mastering-ai-in-finance-building-expertise-for-a-data-driven-future/">data</a> to sense early trends. Financial planning intelligence should be predictive, not just reflective.</p>
<ul data-spread="false">
<li>Invest in data infrastructure for real-time insights</li>
<li>Build dashboards that flag leading indicators, not just lagging metrics</li>
<li>Create feedback loops between operations and <a href="https://sarahgschlott.com/mastering-ai-in-finance-building-expertise-for-a-data-driven-future/">finance</a></li>
</ul>
<h2>Principle 3: Don’t Report Everything—Report What Matters</h2>
<p>Too much financial data creates informational smog. Your job isn’t to recreate the data warehouse—it’s to distill what’s actionable. I once sat in on a monthly business <a href="https://sarahgschlott.com/implementing-zero-based-budgeting-in-fpa-a-10-step-guide/">review</a> that had 115 slides. Only three changed any decisions.</p>
<p>Ask:</p>
<ul data-spread="false">
<li>Who is the audience?</li>
<li>What do they need to know to act?</li>
<li>What <em>won’t</em> we report—and why?</li>
</ul>
<h2>Principle 4: Build Models That Tell Stories, Not Just Numbers</h2>
<p>A spreadsheet can show you variance. A good FP&amp;A model explains why it happened, who it affects, and what’s likely to come next. When I started using narrative-style annotations in financial models, people finally stopped asking for more slides.</p>
<table>
<tbody>
<tr>
<th>Feature</th>
<th>Traditional Model</th>
<th>Strategic FP&amp;A Model</th>
</tr>
<tr>
<td>Output</td>
<td>Static numbers</td>
<td>Dynamic insights</td>
</tr>
<tr>
<td>Use case</td>
<td>Compliance</td>
<td>Decision support</td>
</tr>
<tr>
<td>Structure</td>
<td>Flat tabs</td>
<td>Integrated, cross-functional</td>
</tr>
<tr>
<td>Format</td>
<td>Excel-heavy</td>
<td>API-driven, dashboard-first</td>
</tr>
</tbody>
</table>
<h2>Principle 5: Align Incentives with Long-Term Outcomes</h2>
<p>Short-term KPIs are like sugar. They’re cheap, addictive, and leave your organization crashing. Reframe incentives around strategic financial outcomes—customer retention, net present value of new initiatives, or operating margin over a 3-year horizon.</p>
<ul data-spread="false">
<li>Link compensation to long-term value creation, not quarterly wins</li>
<li>Embed ESG and sustainability into financial planning and analysis</li>
<li>Teach teams how to think in systems, not silos</li>
</ul>
<h2>Principle 6: Make Planning an Ongoing Dialogue, Not an Annual Ritual</h2>
<p>Annual financial planning is often a lonely exercise. One team builds, another signs off, and then everyone forgets until next year. The alternative? Treat planning as a living dialogue across departments.</p>
<ul data-spread="false">
<li>Hold quarterly <a href="https://sarahgschlott.com/implementing-zero-based-budgeting-in-fpa-a-10-step-guide/">strategic alignment</a> reviews</li>
<li>Involve product, marketing, and ops in scenario planning</li>
<li>Turn planning into decision-making, not documentation</li>
</ul>
<h2>Principle 7: Prioritize Drivers Over Outcomes</h2>
<p>You can’t control <a href="https://sarahgschlott.com/the-5-most-common-mistakes-i-see-in-financial-models-and-how-to-fix-them/">revenue</a>. You can control the number of qualified leads, the conversion rate, the <a href="https://sarahgschlott.com/the-5-most-common-mistakes-i-see-in-financial-models-and-how-to-fix-them/">churn</a> rate, and your gross margin. These are your operational levers. Build your financial models around them—not just the outcomes they produce.</p>
<p>Focus on:</p>
<ul data-spread="false">
<li>Leading indicators vs lagging KPIs</li>
<li>Controllable vs exogenous variables</li>
<li>Strategy-linked <a href="https://sarahgschlott.com/the-5-most-common-mistakes-i-see-in-financial-models-and-how-to-fix-them/">assumptions</a> and risk factors</li>
</ul>
<h2>Principle 8: Democratize Financial Literacy</h2>
<p>Finance shouldn’t be a dark art. When more people understand the P&amp;L and the tradeoffs behind capital allocation, better business decisions happen. This is the cheapest transformation you can make.</p>
<ul data-spread="false">
<li>Run profit &amp; loss literacy workshops across departments</li>
<li>Build self-service financial planning tools</li>
<li>Replace finance jargon with actionable plain language</li>
</ul>
<h2>Principle 9: Marry Tech with Talent</h2>
<p>No digital finance transformation survives contact with a talent gap. You can buy the best planning software on the planet, but if your FP&amp;A team can’t interpret, challenge, and communicate what comes out of it, it’s useless.</p>
<ul data-spread="false">
<li>Upskill FP&amp;A staff in data analysis, finance automation, and storytelling</li>
<li>Hire financial translators: people who speak both numbers and business</li>
<li>Don’t automate judgment—augment it</li>
</ul>
<h2>Principle 10: Elevate FP&amp;A to a Strategic Business Partner</h2>
<p>The real north star: FP&amp;A as a strategy function, not just a <a href="https://sarahgschlott.com/implementing-zero-based-budgeting-in-fpa-a-10-step-guide/">cost</a> center. This means your financial planning analysts earn their seat at the table—not just by being precise, but by being forward-thinking.</p>
<p>That means:</p>
<ul data-spread="false">
<li>Bringing opportunity costs into every conversation</li>
<li>Framing decisions through capital efficiency and risk-adjusted returns</li>
<li>Being the voice of long-term value—not just short-term constraints</li>
</ul>
<h2>Final Thoughts: Towards an FP&amp;A Function That Thinks Like a Founder</h2>
<p>If you take one thing away from this, let it be this: good FP&amp;A doesn’t chase accuracy for its own sake. It uses data to illuminate uncertainty and build better business bets. It’s part economics, part psychology, part street smarts.</p>
<p>The companies I’ve seen win over the long run aren’t the ones with the tightest budgets. They’re the ones where finance dares to think like investors, align capital with mission, and measure success not by this quarter—but by the next decade.</p>
<p>And if that sounds radical—it’s because it is. But trust me: it works.</p>
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