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Cost to Serve: The Line Item You’d Rather Ghost Than Model

by Sarah Schlott

You ever watch someone calculate margin while actively lying to themselves? It’s a spiritual experience.There’s this faint look of serenity—like a monk in a burning building—while they insist that yes, this customer is profitable, and no, of course the CSM isn’t secretly doing onboarding, support, and three calls a week of emotional labor because “they’re […]

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The Cult of Forecast Accuracy: Why Chasing Precision is Wasting Everyone’s Time

by Sarah Schlott

The worst forecast I ever delivered was also the most “accurate.”It hit the board with a 1.2% variance to actuals. Applause. Confetti. CFO high-fived me in the hallway.And yet—I knew, standing there with my little Excel trophy—I had failed. Because what didn’t happen? We didn’t see the customer flight risk.We didn’t reroute spending early enough […]

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We Tried Running a $100M Forecast in Excel—Here’s What Broke First

by Sarah Schlott

Running your entire FP&A process in Excel is like flying a commercial airline with Google Maps. It’ll get you off the ground. But you’ll crash the minute conditions change. Let’s get something straight:This is not an anti-Excel piece. This is a pro-sanity one. Excel is the most powerful modeling tool in finance. No question. But […]

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Stop Chasing Variances: Why Your FP&A Team is Solving the Wrong Problem

by Sarah Schlott

If your finance team still chases “variance explanations” like it’s CSI: Miami, you don’t have an FP&A function. You’ve got forensic accounting in a lab coat. Variance analysis becomes a distraction when every difference gets the same attention. For the mechanics—thresholds, drivers, and how I decide what deserves investigation—use my budget variance analysis guide. This […]

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Why Most Annual Operating Plans Are DOA by Q2 (And What Smart CFOs Are Doing Instead)

by Sarah Schlott

It’s not just you—the AOP is broken. By the time your operating plan is finalized, conditions have already changed. Yet every finance team still rolls out the same rigid framework, convinced that precision equals control. But the smartest CFOs know that an AOP built for static reality won’t survive dynamic conditions. This post unpacks why […]

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Designing Your Finance Operating System: The Hidden Lever Behind High-Performance Companies

by Sarah Schlott

Most companies don’t scale because they lack capital. They stall because they never designed an operating system strong enough to handle the weight of growth. And the finance team? They’re often the last to get one. Instead of operating like a product org with sprints and a clear roadmap, or like sales with a CRM […]

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The Silent Killer of FP&A Accuracy: Calendar Drift

by Sarah Schlott

There’s a silent saboteur inside every FP&A forecasting process. Not bias.Not bad inputs.Not even the politics. It’s time. Not as in timing—that’s obvious.As in calendar drift: the misalignment between when things are supposed to happen and when they actually do. At first glance, it looks like nothing. Your sales team says Q3 will close $4M.Great—you […]

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The CFO’s Hidden Leverage: Why Stakeholder Communication Is the Real Strategy Stack

by Sarah Schlott

There’s a secret weapon most CFOs underuse.It’s not a model. Not a dashboard. Not even a board slide.It’s language. This isn’t about jargon or spin.This is about narrative clarity—the kind that turns raw data into decisions.The kind that aligns departments before they drift.The kind that moves the board before the market does. This post unpacks […]

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The Hidden Power Move in FP&A: Collaborative Decision-Making as a Financial Strategy

by Sarah Schlott

We’ve all been in that meeting. The numbers are final.The slide deck is sharp.The CFO is ready to present. And then someone from product throws in a curveball:“What if we shifted the launch to Q4 instead?” Cue the scrambling.Cue the side-eyes.Cue the last-minute model edit while everyone pretends this wasn’t foreseeable. But here’s the thing: […]

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2025: How FP&A Teams Are Winning the Seat at the Strategic Table

by Sarah Schlott

I’ve been in finance long enough to remember when FP&A was the last to be invited to the big meetings—if we were invited at all. We were the spreadsheet people. The ones who showed up late in the process to confirm what everyone else already decided. That version of FP&A is dying. And in 2025, […]

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Latest Posts

  • The FP&A Calendar: Build a Finance Rhythm That Leaves Time to Think
  • How Often Should You Update a Financial Forecast?
  • Capital Expenditure Forecasting: The Annual CapEx Number Is Not the Forecast
  • Gross Margin Forecasting: Revenue Can Be Right and the Economics Still Be Wrong
  • Forecast Assumptions: The Model Should Remember What Changed
  • Working Capital Forecasting: Why the P&L Can Be Right and Cash Still Be Wrong
  • Operating Expense Forecasting: Stop Treating Every Cost the Same
  • Month-End Close and FP&A: When Are the Actuals Actually Ready?
  • Ad Hoc Reporting in FP&A: When the Same Quick Question Keeps Coming Back
  • Headcount Forecasting: Why Approved Hires Keep Breaking the Plan
  • Management Reporting Pack: What CFOs Actually Need Every Month
  • Budget Variance Analysis: How FP&A Finds What Actually Matters
  • FP&A Software vs. Excel: When Has Finance Actually Outgrown Spreadsheets?
  • What Is FP&A? A Practical Guide to Financial Planning & Analysis
  • FP&A Software: When Does Your Finance Team Actually Need It?
  • Driver-Based Forecasting: How to Find the Right Business Drivers
  • Financial Forecasting Methods: How to Choose the Right One
  • Financial Scenario Planning: How FP&A Can Build Scenarios That Actually Help Management
  • AI Agents in Finance: What Should CFOs Actually Let Them Do?
  • Building FP&A From Absolute Zero: Katelyn Stienen on Budgets, Business Partnership, and the Stories Behind the Numbers
  • How to Measure AI ROI: A Practical Guide for CFOs and Finance Teams
  • AI in FP&A: Can You Trust an AI-Generated Financial Forecast?
  • FP&A Team Structure: Who Should You Hire and When?
  • How to Build a Revenue Forecast That Doesn’t Start With Last Year + 10%
  • Rolling Forecast: What It Is, How It Works, and When to Use One
  • When Does a Company Need FP&A? 11 Signs You’ve Outgrown Basic Finance
  • Budget vs. Forecast: What’s the Difference and When Should You Use Each?
  • What Does an FP&A Consultant Do? A Practical Guide
  • How to Review a Financial Model Before You Trust It
  • 13-Week Cash Flow Forecast: A Practical Step-by-Step Guide
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